Users of the Digioh Site who simply browse the Digioh Site (“Guests”) may be able to view products and information, request information and engage in certain services on the Digioh Site. Users of the Digioh Site who enter into a separate User Agreement with Digioh (“Clients”) may be able to engage in certain other services on or through the Digioh Site. Guests and Clients are collectively referred to herein as “Users”.
Information Digioh Collects
If a User chooses to use the Digioh Site or the Services, Digioh may require such User to provide contact and identity information, billing information, and other Personal Information as indicated on the Digioh Site. Once a User registers on the Digioh Site, such User is no longer anonymous to us. The information that we gather from a User through the Digioh Site enables Digioh to provide, maintain and improve the Digioh Site and the Services, personalize User’s experience on the Digioh Site, process User’s requests, and process the requests of others, and includes the following information:
i. Personal Information that such User provides to Digioh or otherwise disclose or post in connection with the Digioh Site or the Services, including the following:
a) User’s name, address, email address, and other basic contact information;
b) User’s preferences, content, mobile device information, and credit card information;
c) Discussion board posts, including photographs, videos and other content; and
d) Communications and other messages, including correspondence between Digioh and such User.
ii. Non-personally identifiable information that Digioh gathers on the Digioh Site, including User’s IP address(es), computer sign-on data, statistics on page views, traffic to and from the Digioh Site and individual pages on the Digioh Site and data that Digioh may collect through cookies or other means. A User can take steps to disable cookies on User’s browser; however, this may affect User’s ability to use the Digioh Site.
iii. General information regarding the products and services offered by such Client.
iv. General information regarding the Services a Client has registered to receive.
Our Use and Disclosure of Client’s Information
Digioh may use User’s Personal Information to:
i. Provide the Services and products;
ii. Resolve disputes, calculate and collect fees, and troubleshoot problems;
iii. Verify User’s identity and the information users provide;
iv. Encourage a safe online experience and enforce our policies;
v. Customize users’ experience, analyze usage of the Digioh Site, improve and measure interest in our Services, and inform users about Services, products and updates;
vi. Provide Users with information that may affect their use of the Digioh Site, the Services and products;
vii. Communicate marketing and promotional offers to our users;
viii.Provide customer service; and
ix. Perform certain other business activities.
During the course of operating Digioh’s business, Digioh may use Users’ Personal Information to deliver information to Users that may be targeted to Users’ interests. Upon receipt of the first communication of this type, a User will have the opportunity to opt-out of future communications by clicking on unsubscribe link or by following unsubscribe instructions described within the communication. If a User does not want to receive email or other communications from Digioh, such User can also contact Digioh at privacy (at) digioh.com. However, as part of a Client’s registration for the Services, such Client may receive certain communications from Digioh, such as administrative announcements and customer service messages regarding the Services and products, and Client will not be able to opt out of receiving such communications.
From time to time, Digioh may implement solutions designed to more efficiently capture a User’s communications preferences. In any such event, Digioh will attempt to reflect any previously stated communicated preferences within such solutions.
Digioh does not sell or rent for commercial gain Users’ Personal Information to third parties for their marketing purposes without a User’s consent. Digioh may share and Users hereby consent to our sharing of personal information with the following persons or entities:
ii. Service providers and others who help with our business operations and assist in the delivery of the Services and other products to our Users. Examples include, but are not limited to, the following: maintaining servers, sending email, removing repetitive information from user lists, analyzing data, providing marketing assistance, processing payments, reviewing content and providing customer service. Unless we tell Users differently, such service providers and other companies and people do not have any right to use Personal Information we share with them beyond what is necessary to assist us.
iii. Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our conditions of use and other agreements, or to protect the rights, property or safety of Digioh, our employees, our Users or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.
v. Persons or entities with whom a User consents to have User’s Personal Information shared. For instance, when a User requests information, Services or products from Digioh or a third party through Digioh, or when a User posts information to the Digioh Site, a User provides its consent for Digioh to share that information with others. Please note that whenever a User posts information on or through the Digioh Site, such User is expressly consenting and granting their consent for Digioh to share that information with third parties.
vi. Other users of the Digioh Site. Some information about a User, such User’s account on the Digioh Site, such User’s account activity and, if applicable, a Client’s Store will be provided to or otherwise accessible by other Users of the Digioh Site. This may include the date a User last logged into User’s account, pages that a User has visited, User’s location, User’s preferences and other information that a User chooses to make public. User’s user name, but not a User’s email address, may be displayed to other users of the Digioh Site when a User engages in certain activities or indicate certain preferences on the Digioh Site. Users may be able to contact other Users using the Digioh Site.
Information Regarding Clients
Third Party Websites
Accessing, Reviewing and Changing User’s Personal Information
If a User is registered to receive Digioh Services, such User can access, review, modify, and delete User’s Personal Information at any time by logging into such User’s account on the Digioh Site. Users may contact Digioh at privacy (at) digioh.com to review any Personal Information Digioh stores about such User that is not available on the Digioh Site. Digioh may delete Personal Information when Digioh determines that it no longer needs it. However, any information that a User has made public may continue to be displayed unless a User removes it. Additionally, Digioh may retain Personal Information as permitted by law to resolve disputes, enforce our policies, and help prevent bad actors from using the Digioh Site.
Policy Toward Children
Digioh is concerned about the safety and privacy of children who use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, Digioh will never knowingly request Personal Information from anyone less than 18 years of age without prior verifiable parental consent. If a person becomes aware that its child under 18 years of age has provided Digioh with Personal Information without prior verifiable parental consent, please contact us at privacy (at) digioh.com and Digioh will use commercially reasonable efforts to promptly remove such information from our files.
Notification of Changes
Digioh complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Digioh has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
View Digioh's Listing on PrivacyShield.gov
In compliance with the Privacy Shield Principles, Digioh commits to resolve complaints about our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Digioh at: privacy (at) digioh.com.
Digioh has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States and internationally. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS at jamsadr.com for more information or to file a complaint. The services of JAMS are provided at no cost to you.
The Federal Trade Commission has jurisdiction over Digioh’s compliance with the Privacy Shield.
Any individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. Additional information is available here:
Questions or Concerns
If a User has any questions or concerns regarding privacy regarding the Digioh Site, please send a detailed message to privacy (at) digioh.com. Digioh will make every effort to resolve or respond to a User’s concerns.
Last Updated and Effective Date: April 14, 2020