Capture valuable feedback, boost conversions, and enhance customer loyalty with Digioh's powerful post-purchase survey tools.
Customize surveys with brand fonts, colors, and questions (CSAT, rankings, open text).
Schedule surveys to appear post-purchase, after login, or based on visitor behavior.
Gather consent-based data like zero-party data (e.g., product preferences, delivery feedback, loyalty drivers).
Use responses to segment audiences and trigger personalized email/SMS flows.
Use responses to segment audiences and trigger personalized email/SMS flows.
We’ve seen retention and conversion improvements from our Digioh quiz, and the information is valuable in guiding our marketing strategy and delivering content and messaging that resonates with our audience.
Charlotte Paffe
VP of Ecommerce and Digital Product at Andie Swim
Maximize your post purchase survey data with 300+ integrations — including ESPs, CDPs, ecommerce platforms, and more. Real-time data sync and personalized experiences are just the beginning. You'll wonder how you ever ran a survey before Digioh.
A post-purchase survey is a feedback tool presented to customers after they complete a transaction. It gathers direct insights about their experience—think shipping satisfaction, product expectations, and more. With Digioh, these surveys become more than just feedback forms—they’re an opportunity to collect zero-party data that drives retention, personalization, and smarter marketing.
Post-purchase surveys unlock critical voice-of-customer insights. You’ll discover what shoppers loved (or didn’t), why they chose you, and how to turn one-time buyers into loyal fans. Brands using Digioh’s post-purchase tools gain data to:
- Improve product and service quality
- Enhance the customer journey
- Fuel personalized retention flows
- Reduce churn and boost repeat purchase rate.
With Digioh, building on-brand post-purchase surveys is a no-code breeze. Our drag-and-drop editor lets you customize fonts, colors, and question types (CSAT, NPS, open text, and more). Whether you want to A/B test surveys or trigger them based on behavior, Digioh puts the power in your hands—no dev required. Learn more about Digioh's post-purchase survey pricing.
Absolutely. Digioh connects with 200+ tools, including Klaviyo, Attentive, Iterable, Braze, Salesforce, Postscript, and more. Survey data flows directly into your ESP or CRM, so you can trigger personalized follow-ups, enrich customer profiles, and build smarter segmentation strategies that convert.
Digioh surveys are flexible and powerful. You can collect:
- Delivery satisfaction
- Product quality feedback
- Purchase motivations
- Attribution details (e.g., “How did you hear about us?”)
- Customer demographics
- Loyalty drivers and objections
And because it’s zero-party data—willingly shared by the customer—it’s consent-based and incredibly actionable.
Digioh makes it easy to deploy post-purchase surveys in your onsite experience, after checkout or via triggered email campaigns. Whether you're using Digioh’s widgets or integrating with email platforms like Klaviyo, you can trigger surveys based on timing or behavior and personalize questions using order data.
Digioh’s entire platform is built with privacy in mind. Our post-purchase surveys collect zero-party data—meaning all information is voluntarily and transparently provided by the customer. We’re fully compliant with GDPR and CCPA, and all zero-party data collected is consent-based and transparently shared by your customers. Digioh ensures data stays in your hands and under your control. Learn more about our consent-based data practices here .
Improving customer experience is just the beginning. Digioh is the #1 post purchase survey solution for brands who want to turn feedback in insights and revenue.
